Refund Policy

If you are not satisfied with our IPTV service, you may request a full refund within 7 (seven) days of your initial purchase. This refund applies only to your first subscription and only if you have not previously received a refund for our service.

Refunds are not available for renewed subscriptions. By renewing, you confirm that you are satisfied with the service and accept that renewal payments are final. We encourage you to contact support before renewing if you have any concerns.

To request a refund within the 7-day window, contact our support team via the Contact page, WhatsApp, or email ([email protected]) and provide your order or account details. We will process eligible refunds within a reasonable timeframe.

Refunds are only granted for first-time subscribers who contact us within 7 days of the original purchase date. Abuse of the refund policy (e.g. repeated purchases and refunds) may result in the refusal of future refunds and/or account action.

For any refund-related questions, reach us at [email protected] or through our Contact page.